shipping + returns
Shipping costs
Canada
Shipping fees are calculated at checkout based on Canada Post priority postage rates and are subject to change.
USA
Shipping fees are calculated at checkout based on Canada Post rates and are subject to change.
- No-tracking option: Standard postage without tracking.
- Tracking / Registered option: If you'd like tracking or registered mail, please upgrade your postage before placing your order. With registered mail, if you're not home at delivery, a notice card will be left and you'll pick up your package at your local post office.
International (all other countries)
We ship worldwide. Contact us at gooddecadehomegoods@gmail.com for a shipping quote.
Multiple-item orders or custom shipping inquiries
Email us at gooddecadehomegoods@gmail.com for an accurate quote.
Processing time
Our products are either made to order (current turnaround: 2–3 weeks) or listed as in stock and ready to ship within 1–3 business days. You'll receive a shipping confirmation once your order has shipped.
Customs & import taxes
Buyers are responsible for any customs and import taxes that may apply. Good Decade is not responsible for delays due to customs.
Returns & exchanges
Good Decade does not accept returns. Exchanges are accepted within 14 days of purchase with a valid receipt, provided the item is in new, unwashed condition with its original tag attached, free of odour and stains.
To initiate an exchange, email us at gooddecadehomegoods@gmail.com. Return shipping is the customer's responsibility. We recommend tracked and insured shipping — lost return packages are not our responsibility.
Final sale items (sale items, custom orders) are not eligible for exchange. No exceptions.
Order cancellations
Cancellations are accepted within 30 minutes of placing your order. After that window, your order is already in processing and cannot be cancelled. Most of our products begin production immediately after an order is placed.
Damaged items
We stand behind our work. If your item arrives damaged or has a workmanship defect, please email gooddecadehomegoods@gmail.com with a photo of the packaging and contents within 3 days of receiving your order. We'll make it right.
Please inspect your order immediately upon arrival. Note: because items are hand-cut and sewn, occasional loose threads are normal and not a defect , they simply need to be trimmed.
Shipping address
We ship to the exact address provided at checkout. If your address needs to be updated, your order must be cancelled and re-placed, there are no exceptions. Good Decade is not responsible for packages sent to incorrect or outdated addresses.
If a package is undeliverable due to an incorrect address, we will not reship without an additional shipping payment.
Lost packages
Good Decade is not responsible for packages once they are marked as delivered by the postal carrier. Please check with your neighbours or contact Canada Post / your carrier directly.
Coupon codes
Coupon codes cannot be applied to previous orders, and no price adjustments will be made for past purchases or sale items.
Questions? Contact us at gooddecadehomegoods@gmail.com.