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privacy policy

BC’s Personal Information Protection Act (PIPA) sets out rules for how organizations collect, use and disclose personal information.”  We strive to comply with PIPA in all aspects of our business and particularly with the collection of your personal information.  


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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address, phone number.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We also collect your information to process payments, to enhance automated decision making for example the collection of your IP address can auto block potential fraudulent transactions.

We do not engage in email marketing. If ever we decided to engage in email marketing, we would request and confirm your permission.

We collect your information when you access our store and place and order.

We will keep personal information used to make a decision that directly affects individuals for at least one year after we make that decision; and

After one year, we will securely destroy or anonymize personal information once it is no longer necessary to fulfil the identified purposes or any other legal or business purposes such as audit or defending a contractual claim.

WHAT WE DON’T DO WITH YOUR INFORMATION

Sell, rent, share, disclose or provide to other persons, companies.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at gooddecadehomegoods@gmail.com or mailing us at: Good Decade 2449 Beacon Ave #2, Sidney BC  V8L 1X4

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. For example to execute a search warrant, subpoena or file taxes.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

Other examples include: Shopfiy will use third parties to prevent, investigate and defend illegal activities, conduct marketing campaigns, and meet national security requirements. We will ask for your consent before sharing your information with any third party for any other purpose not listed in Section 5.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Why do we use cookies? Serve targeted adds, recognize your device for a personalized shopping experience.

 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 10 - ACCURACY

We  will make reasonable arrangements to ensure that the personal information we collect, use, or disclose is accurate and complete;

Individuals may request a correction to any errors or omissions in their personal information that is under our control;

If we are satisfied that an individual’s request for correction is reasonable, we will correct the information and send the corrected information to organizations you disclosed that information to during the year before the date the correction was made; and

If we are not satisfied that the request for correction is reasonable, we will annotate the information, noting that the correction that was requested but not made.

SECTION 11 SAFEGUARDS

PIPA requires us to protect personal information under our control by ensure our business has appropriate security controls in place to reasonably protect personal information. As a result we attempt to provide unauthorized access, collection, use and disclosure of information by where possible, use passwords that a re min of 8 characters and compromised of combination of letters, numbers, symbols. Use anti-virus precautions, adhere to licensing agreements for all software used, secure all PCs, laptops and cell phones with password protected screensavers.

QUESTIONS AND CONTACT INFORMATION

INDIVIDUAL ACCESS

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at gooddecadehomegoods@gmail.com 

PLEASE NOTE:   

Individuals may be required to prove their identity before we give them access to their personal information.

We will provide requested personal information within 30 business days after it is requested, unless a time extension is granted under PIPA; and

If we are authorized or required by PIPA to refuse access, we will tell you in writing, stating the reasons for your refusal and outlining further steps that are available.

CHALLENGE COMPLIANCE

If you are not satisfied with how our organization performs its duties under PIPA, or to seek a review of our organization’s response to your access or correction request, please contact the Office of the Information & Privacy Commissioner of BC.  

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